Privacy Policy

Effective Date: July 17, 2025

Welcome to the On Board Housekeeping Services (OBHS). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information.

1. Information We Collect

Personal Information: Name, mobile number, email address, ID details, contact address.
Booking Information: Room reservations, check-in/check-out details, payment data.
Technical Data: IP address, browser type, device info, logs.
Feedback: Reviews and ratings submitted by users.

2. How We Use Your Information

Manage and confirm bookings and reservations.
Maintain user accounts and provide support.
Improve performance and quality of our services.
Send notifications related to bookings or system updates.
Comply with legal or regulatory obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

Authorized railway staff and administrative personnel.
Payment gateway providers (for transaction processing).
Legal authorities if required by law.

4. Data Security

We use secure server protocols and encryption to protect your information. Access is restricted to authorized personnel only.

5. User Rights

Request access to personal data.
Request corrections or deletion of inaccurate data.
Request account deletion by contacting the administrator.

6. Cookies

We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

7. Changes to this Policy

This Privacy Policy may be updated occasionally. Updates will be reflected on this page with the effective date.

8. Contact Us

If you have any questions, contact the OBHS administrator at support@obhs.in.